Professional and specialized services at Elm Grove Centre range in fees. Psychotherapy fees start at $150 per session. Fees will be dependent on the service chosen within the range of services available and will be discussed upon contact when scheduling your appointment. Counselling service fees are tax exempt. If you have extended health insurance, please note the importance to verify with your insurance provider coverage availability for designation Master's in Social Work, Registered Social Worker (M.S.W., R.S.W.), Canadian Certified Counsellors (C.C.C.), Counselling Therapists (C.T.), and Certified Therapeutic Recreation Specialist (C.T.R.S.) 

Elm Grove Centre is set up to support you by offering the service of direct billing to clients of insurance companies that enable the direct billing process from counselling providers. For example, we are set up to provide direct billing through : Veterans Affairs Canada (VAC), Canadian Armed Forces (CAF), NIHB (Non Insured Health Benefits), Medavie Blue Cross, Alberta Blue Cross, Manitoba Blue Cross, Green Shield. Professional receipts are provided to facilitate reimbursement for clients that are required by their insurance provider to submit the claim on their own, such as Great West Life (now Canada Life), Sun Life, etc. Please inquire with us if you do not see your insurance provider on the list and it will be our pleasure to explore how we can assist you. For people who are connecting with our services through self pay, please note that our provided statements for social work services at Elm Grove Centre can be utilized for health tax purposes as an eligible Medical Expense Tax Credit (METC).

In order to have a clear overview of what you can expect from your extended health care coverage, we have outlined some important questions here to help you explore with your insurance provider. This guide can be used to assist you in preparing for your first counselling session.  ​​​

How is my private information protected ? Elm Grove Centre uses a secure record management tool to protect confidential information and progress records, customize your appointment confirmation messages and reminders, administer professional receipts and process integrative billing. Upon first contact with our intake at Elm Grove Centre, you will be sent a link to our secure client portal, where you will have the option to view our practice policies, view our confidentiality agreement, and provide additional information about yourself and your interest in counselling. Our secure client portal adheres to national encryption and security policies. Counselling session payment arrangement is required upon scheduling to reserve your time frame.